RV Texoma Rules and Regulations - Policies - Updated 10/03/2023
Please read all rules and scroll down to the end and click “I AGREE”
This will return you to the payment screen.
TEXT MESSAGE / PRIVACY POLICY
By calling or texting this number 855.788.3966, Customers agree to receive text messages. If you no longer wish to receive text messages, you may opt-out at any time by replying "STOP" We will never share your private information including your phone or text number with anyone without your permission.
EMERGENCY
In case of emergency - PLEASE CALL 911 AND REPORT THE EMERGENCY!
ALWAYS BE SURE TO REPORT SUSPICIOUS VEHICLES, PERSONS OR ACTIVITIES TO LAW ENFORCEMENT AND RV TEXOMA MANAGEMENT AS SOON AS POSSIBLE - SEE SOMETHING, SAY SOMETHING! THIS IS FOR YOUR OWN SAFETY AS WELL AS OTHER GUESTS.
Please give the dispatcher the gate code for emergency 1st responders to access the property.
ALSO PLEASE NOTIFY MANAGEMENT BY CALLING 855.788.3966 AND BE SURE TO LEAVE A VOICE MESSAGE DESCRIBING THE EMERGENCY IF DURING/AFTER HOURS AND YOU CANNOT REACH A LIVE PERSON.
WIFI
Skynet 3
Tree5Deer2@
ONLINE BOOKING
Please be sure to include ALL Vehicles, descriptions, length, and accurate number of guests including Adults (Over 12 years of age), Children (Under 12 years of age), and number of pets. If you do not accurately report the correct number of Vehicles, Guests, Adults, Children, Pets, YOU WILL BE INVOICED and CHARGED the difference between what you booked and what you actually arrived with. Non Payment of these additional fees will result in cancellation of your reservation, and you will be asked to leave the property immediately with verbal, email and text notification.
CONFIRMATION EMAIL
Make sure to FINALIZE your reservation by clicking "FINALIZE" at the very bottom of your confirmation email! Also, BE SURE to digitally sign the policies and click save.
Any Questions please call us at 855-788-3966.
RVTexoma.com | 1644 Greer Road #732 Sadler, TX 76264
Preferred route, from 377, East on 901, south on Greer Road 1.5 miles, gate on left between two Oak Trees. Gate Code Required. Gate code is last 4 digits of your reservation/confirmation code.
CONFIRMED/PAID RESERVATION REQUIRED FOR GATE ACCESS, FOR YOUR SAFETY.
RV Texoma is a Wildlife Management Resort and a quiet and safe place to stay. We hope your stay with us will be pleasurable.
The following rules and regulations are in place to maintain this atmosphere.
24 Hour security with gated entrance and exit, 24/7 video/audio surveillance is recorded continuously for your safety.
GATE AND SPEED LIMIT
Do not proceed till the gate is fully open. The gate will close in 30 seconds. Please make sure your vehicle is clear prior to 30 seconds after gate opening to prevent personal injury and/or damage to gate and your vehicle.
Please report any recklessness observed. Any damage due to recklessness will be charged back to the responsible party. Speed Limit is 10mph on entrance/exit driveway. Site driveway is slow with caution and care at all times and be respectful of your neighbors. When exiting, the exit sensor for the gate will open the gate if you approach at 8-10 mph, and stop at the red “STOP HERE” sign. DO NOT pull up close to the gate on exit, your vehicle and the gate could be severely damaged if not clear of the gate arc!
To exit our property PLEASE STAY TO THE RIGHT SIDE OF THE ROAD TO ACTIVATE GATE SENSOR. STOP AT RED STOP HERE SIGN. If you drive in the middle of the road the gate may not open for you.
To Exit and Open the Gate Without your Vehicle
For example while taking a walk or riding a bicycle
PLEASE NOTE:
Locate the Keypad on the Right Hand Side of the Gate Control Box, which is to the Right of the Gate when looking toward Greer Road. Be Sure you and your Bicycle/Equipment/Children/Pets Remain Clear of the Gate Arc, THEN Enter your 4 digit gate code and the gate will open normally.
SIGNS
All signage is it to be followed at all times. These are for every one’s safety on the resort.
CHECK IN/OUT
Check out by 1pm. Check in after 3pm. If you wish to extend your check out to 3pm please confirm with Management the day before that the site does not have a 1pm arrival. There may be exceptions of we have guests registering for any additional night(s). We cannot guarantee that you will be able to stay at your current site or that a site will be available.
Any arrivals that are not within compliance with #guests/pets/vehicles and/or have not accurately registered to include all additional chargeable costs will be charged immediately upon observation of the violation or may be asked to leave without refund immediately.
DAILY/WEEKLY SITES
All Daily and Weekly Sites require Site Fees paid prior to arrival. All Daily and Weekly Site Fees are Non-Refundable. If you would like to extend your stay, please let us know as soon as possible and we will attempt to find a site that is available, but cannot guarantee that you will be able to stay in the same site, or that a site will be available after your reserved days.
MONTHLY SITES
All Monthly Sites require a paid $250.00 site deposit and a paid $250.00 electricity deposit prior to arrival, in addition to the paid Monthly Site Fee which is always non-refundable, paid in full prior to arrival. Long Term Monthly rates qualify for each 30 day stay if a minimum 3 month stay is booked. Early Departure prior to your 3 month committed stay, or any future period less than 30 days or outside of the initial 30-day stay will be invoiced at the prevailing daily rate, which can change at any time. In addition, if you depart earlier than the minimum 3 month stay for our lowest long term rate, you will forfeit your all deposits.
Monthly Site Fees will be Invoiced via email beginning at the the end of the current month thru the 5th of the following month for Site Fees for the future recurring month, as well as metered electric read on or about the month end, and other fees incurred. All monthly Site Fees, Electricity, and other fees will automatically be charged to your card on file, beginning at the end of the current month, and no later than the 5th of the following month.
Invoiced Fees not paid or received by the 5th of the next month will incur a 50.00 late fee. All Invoiced charges must be received by the 5th of the following month or you may be asked to depart immediately upon written or email, or verbal notice, and all deposits will be forfeited due to breach of policies regarding timely fee payments and required advance notice of departure. Electricity may include a prorated amount based on current usage if circumstance requires.
PRORATION OF MONTHLY SITE FEES
All Monthly Site Fees will be Prorated and Invoiced on or after the 25th of your first month stay, for the subsequent month. The prorated monthly site fee will cover the period through the end of the subsequent month, in order to get your monthly site fee to coincide with each calendar month, from the first of the month, to the end of each month. This means that you will be expected to pay for the following month prorated monthly site fee, to cover the next full month after your first partial month along with your metered electricity by the 5th of the next month after your first partial month.
If you decide to give notice of less than 30 days in advance of your departure date and/or after the 5th of the month, and/or depart prior to the end of the second or subsequent month, which results in a partial month stay of less than 30 days after the initial 30 day reservation period, your electric meter will be read and invoiced on the day of notice, and this partial period will be invoiced at the prevailing daily rate and charged to your account, and invoiced when you give notice. This partial amount and all other fees must be paid in full prior to the end of the current month, or you may be asked to leave the property and forfeit all deposits at current month end.
FORM OF PAYMENT ACCEPTED
RV Texoma accepts payments via all major credit and debit cards. Checks and Cash are not accepted as a form of payment for security and fraud reasons. ALL Guests are personally resposible for the payment of all balances on their account with us. NO 3rd Party Payment or Ownership of RV's or Vehicles is acceptable for legal and liability reasons.
TIMELY PAYMENT AND NOTICE OF DEPARTURE REQUIRED
Timely Fee Payments and Required Notice. Invoiced Fees not paid or received by the 5th of the next month will incur a 50.00 late fee. All Invoiced charges must be received by the 5th of the following month or you may be asked to depart immediately upon written or email, or verbal notice, and all deposits will be forfeited due to breach of rules regarding timely fee payments and required advance notice of departure.
COMMUNICATIONS AND TIMELY RESPONSE
It is your responsibility to respond to phone calls, emails and text messages on a timely basis. This means if we contact you regarding your payment, declined payment, other policies or announcements, you must respond within 24 hours with your response or confirmation. Failure to follow this communication policy may result in our request verbally and/or via email or text for your immediate departure and recalculation of partial month to the prevailing daily rate and forfeit of all deposits.
Notification of departure must be received in writing or email by the 25th of the current month for departures on or after the last day of the next month. We appreciate advanced notice of departure if possible of greater than 30 days prior notice. WE REQUIRE A MINIMUM OF 30 DAY NOTICE OF DEPARTURE or all deposits are foreited and you will be invoiced at the daily rate for the partial period if any and payment must be received within 5 days of notice or you will be asked to depart the property due to non payment of site fees.
LONG TERM MONTHLY RESERVATIONS
Reservations can lock in the best current prevailing long term monthly rate when committed to and booked for up to 6 Months, with a minimum of 3 months stay, and will be held by the 150.00 site deposit. Should you depart prior to the end of your 3 month or longer committed stay, your site deposit will become non-refundable even if 30 day notice is given. If you desire to extend past the 6 month reservation, you may be able to extend your reservation 60 days prior to the end of the current blocked reservation period for up to another 6 month period. It is possible for a new guest to book your site after your reservation period ends, so it is advantageous to request an ongoing monthly reservation status to prevent someone from booking ahead of you, which can result in you moving to a different site or departing the property. This is how you lock in the best rate! We respectfully request that you notify us with as much advance notice as possible of your upcoming departure, so we can open up your site for future guests. If you are aware of your definite departure in 30 or more days in advance, even further please let us know and we will work with you. Some guests have given 2 or 3 month notice of departure which is appreciated when possible. Long term reservations are beneficial to you as NOONE can book ahead of you which would require you to change sites or depart the property. IT IS YOUR RESPONSIBILITY to give us the heads up so we can extend your stay committment in the future months. For example, if you know you want to stay through the end of next April, please send us an email or text and let us know. We will do our very best to work with you and extend your reservation committment as necessary when sites are available.
The prevailing monthly rate will be applied to future reservations. The prevailing monthly rate may change at any time due to market conditions. It is advantageous to give as much advance notice as possible to lock in the best rate available.
Your Electricity deposit will be applied to your metered electricity fees, and will be refunded to you within 30 days after the end of the current month of departure if there is a credit balance on your account.
Your Site deposit will be applied toward your account to offset any remaining fee balance or other fees on your account, and and refunded to you within 30 days after the end of the current month of departure if there is a credit balance on your account.
Management strongly recommends that all guests maintain property insurance, renter's insurance, liability insurance on all RV's and vehicles to insure for loss, peril, theft, fire and other damages. Please contact us if you would like more information or suggestions on insurance.
HOOK UPS
Water connection: This RV Park strongly recommends that pressure regulators are utilized.
Electrical connections, This RV Park strongly recommends that surge protectors are utilized.
Sewer: Texas Law requires ALL Septic hoses MUST be equipped with a threaded connector/ rubber donut and a hard shell. This is to prevent sewer gases from escaping. NO EXCEPTIONS.
SEWER
Do not put paper towels, tampons, pads or any other items other than “RV toilet paper” in the sewer or your RV holding tank. Sanitary items, diapers, baby wipes, prophylactics, paper towels, grease or food, etc. must be properly bagged and placed in the trash receptacles. Please use RV Black Water Tank approved treatment packs or additives to help break down paper and waste. This will prevent issues such as blockage in your RV Black Water Tank and Pipes.
TRASH
All trash must be secure in trash bags. Including boxes, doggie bags and cigarette butts. They must be placed inside of the trash receptacles and never left out overnight, or in open truck or trailer areas.
No trash is to be placed outside the trash receptacles located by the entrance gate or is allowed outside on your site. Do not allow trash to blow into common areas. If this happens, it must be retrieved and properly secured immediately.
ABANDONED PROPERTY / VEHICLES
Abandoned property onsite after you are asked to leave the property and site on/or after your departure and/or failure to abide by timely payment or other policies will be towed and/or removed, and disposed of at your expense as soon as possible after notification to you via phone call, text, and email prior notice of at least 5 days. RV Texoma is not responsible in any way for abandoned property or vehicles. All personal property, RV's and vehicles are the sole reaponsibility of the individual guests and must be removed very promptly when asked to depart the property. RV Texoma does not offer storage options at this time.
PETS
Are welcome; however, they must be on a leash at all times when outside. Dogs/pets cannot be left alone outside at any time. This is a wildlife management resort, and domestic animals left unattended may be harmed or killed by the abundant wildlife.
Do not walk dogs on any sites including the gravel and grass lawn areas. This is very unsanitary and we want our next guest to know that the site is clean. Please use the pasture for walking your dog and pick up their waste immediately, dispose of it in a sealed plastic bag to be courteous of other guests and visitors. All dogs must be picked up after immediately. Your neighbors will appreciate it. If you fail to comply a clean-up fee of 20.00 will be charged to you for each incident.
Large Pets over 20 pounds, Pit Bull, Rottweiler or any other typically known aggressive dogs are NOT ALLOWED in this park. No person shall harbor any animal/pet which is loud, frequently or habitual barking, howling, yelping or other noise or action, disturbs any person of ordinary sense.
SITES
Provided Fire pits are available on each site and are to be used responsibly. Propane, charcoal / wood, chip type barbeque grills / smokers are allowed. You will be notified if a fire ban is in effect. DO NOT Burn plastic, glass bottles or aluminum cans, the fire pit is for burning wood only, not trash or toxic materials. Always keep your fire at a reasonable size and under control. You are personally responsible for any fire damage that you cause due to sparks or out of control fires, or for failing to keep on eye on your active fire pit at all times and ensure that it is properly extinguished before leaving the fire pit area. Grayson County will have roadside signage when a burn ban is in effect as well. BE SAFE!
You will be held personally responsible for any damage due to reckless or dangerous fires caused by your negligence!
Sheds, decks, fences, dog kennels, dog runs or small temporary enclosures must be approved by management.
All permanent structures must have prior approval from management. If approval has not been obtained a fine and removal of the structure at guest cost and/or eviction may be enforced without refund. Under no circumstance can any structure include digging or drilling holes in the ground of any depth, or the use of fresh poured concrete.
RV Sites are required to be kept clean and neat. No trash bags, dog poop, or other waste is allowed to be kept outside your RV unless it is within a sealed trash can.
Temporary Ground mats, small stair cases and outside door landings are appropriate. however, temporary and semi-permanent large decks must be approved.
Grassy areas need to stay clear for mowing. Any areas with obstruction may inhibit regular mowing, please be courteous and help us keep your site looking attractive and neat. Mowing typically occurs on Friday evenings from 5pm - 7pm or Saturday Afternoons, weather permitting. If you notice any ant mounds please let us know and we will treat them accordingly. Sometimes the gophers will make a small dirt mound, visibly different from ant mounds which are much finer and fragile and are not a threat.
Potted plants, appropriate decorations, grills, bikes and lawn furniture are welcome at your site but must be functioning, neat and tidy.
Storage of items under your rig is prohibited.
All cords and cables and hoses must be kept neat and orderly. Winterizing and care of utilities is expected.
WINTER FREEZING TEMPERATURES
Please use a heated fresh water line with thermostat during winter months. Please keep black rubber cover over fresh water valve in ground, with added insulation and if possible use foam rubber insulation on all exposed fresh water lines to your RV. While we have seen temperatures as low as -4 degrees in winter, we have not seen any evidence of pipes freezing with the above measures in place.
It is not recommended to leave water running at night, as this can create other blockages and unforeseen problems in addition to ice buildup in sewer line. During the coldest nights, try to run hot water for example showers and dish washing to help melt any ice accumulation in your sewer line.
Also, make sure that your sewer line is as short as possible, and a straight downward slope with no elbow to cause ice buildup.
Please let us know if you have any leak or water or sewer issues and we will help you out. Skirting may be used to achieve savings on heat cost.
Propane is available at multiple locations within a 10 mile radius. Please let us know if you have an emergency situation due to loss of electricity, propane, water, or sewer via phone call or text.
CHILDREN
Parents/guardians are responsible for the conduct of their children and financially responsible for any damage incurred by them. Children under the age of 14 must be accompanied by an Adult at all times.
VEHICLES
Storage; Additional vehicles can be arranged for an additional fee.
DO NOT operate vehicles OFF the prepared gravel road surface. You may get stuck or cause damage to property or vehicle, and may be asked to pay for repairs or damages, or be asked to leave the property.
RV'S AND VEHICLES
We reserve the right to refuse service to any rig based on its appearance, age and or condition. Rigs older than 12 years of age require manager approval prior to check-in. Tents and pop-ups must be pre-approved.
All RV’s must be equipped with their own holding tank. NO guest may sublease their RV while on the park premises. All vehicles requiring licensing, must display a valid registration and inspection.
Motorized vehicles such as 4 wheelers, dirt bikes or any other loud vehicle must be operated safely and responsibly. Electric motor golf carts / off road vehicles are welcomed and must also be operated safely and responsibly. If your vehicle is too loud and we receive noise complaints, you may be asked to depart the property at any time.
Two legally registered vehicles are allowed per RV Site excluding your RV only.
Keep all motor vehicles OFF of the grassy areas, and park in front of your site only.
Your site includes parking from the southern boundary of your site prepared gravel surface, to the southern boundary of prepared gravel surface of the next site to your north. This is at least 35+ feet width and adequate for 3 vehicles.
If you forsee a temporary need for additional parking, please contact management to discuss and request prior approval.
QUIET TIME
9pm to 9am, lights and noise must be turned down at these times. Please be considerate of your neighbors. We always seek to prevent unnecessary light pollution so our guests can enjoy the starry night skies. Please be sure not to be disruptive at any time.
CONDUCT
Please dress Appropriately on the resort, this is a wildlife resort and appropriate/ protective clothing should be worn.
Offensive. profane and lewd or threatening language will not be tolerated and may result in eviction without a refund.
Indecent conduct or intoxication will not be tolerated and may result in eviction without refund.
Anyone who willfully or negligently defaces, damages or destroys property/equipment of the resort shall be liable for full-replacement value.
BACKGROUND CHECKS
May be run at any time the management deems this to be appropriate.
ILLEGAL DRUGS
Possession, use, sale or manufacture of illegal drugs or paraphernalia on the RV site or anywhere else on the property is prohibited.
FIREARMS AND FIREWORKS
Discharging firearms is not allowed unless in the case self-defense or protection of life, serious bodily injury, or other emergency such as aggresive or threatening wild animals. Please adhere to all Local, Texas and Federal laws, if carrying a firearm in your vehicle or person while on the resort property. Any fireworks are prohibited.
SMOKING
All cigarette butts need to be in a container and placed in a secure trash bag. Do not leave butts around your site or on the ground or in fire pit.
STRICTLY PROHIBITED
NO Public Events or Large Gatherings of Non Registered Guests. For example you are welcome to have a few friends or family members visit from time to time, but if there are more than 2-3 people, please conduct these gatherings at a public location offsite from RV Texoma. Such public gatherings offsite may include birthday parties, reunions, work parties, for example etc.
NO washing of RV’s, Cars or other vehicles.
No working on cars or vehicles on the premises. Any motor fluid leaks may result in a clean-up charge.
All other repairs require prior authorization from management.
No storage or misuse of any hazardous material.
No hunting. No fish or animal processing is allowed on the premises or resort.
SECURITY
Our property is gated and we have 24/7 video surveillance for your safety and security. Also, from time to time we take photos and/or videos of sites and the surrounding areas of the property for marketing and other efforts. By staying with us you understand and agree that you accept that routine and random videos and photography will be recorded, and only used very rarely if there is an incident and you request any available footage, or we may use any video/photo content for marketing purposes, any of which footage is taken at quite a distance and usually does not include any personally identifiable features except for social and group events. NONE of our video/photo media will ever be sold or shared with 3rd parties, ever! We make our best effort to let you enjoy your private site and have peace and quiet and very little traffic - Your enjoyment is our foremost goal!
IMPORTANT SAFETY NOTIFICATION
IF you see or notice a strange vehicle or unknown person, or other emergency please gather information and send out a text including the details and text photo of the incident to 972.795.4230. If during late hours you do not get an immediate response, keep calling 5 times in quick succession, turn on all your outside lights, and always feel free to call 911 if you feel this is an emergency and law enforcement and/or first responders are required. Please give gate code to 911 dispatch if needed. Please advise dispatch of gate at entrance.
MANAGEMENT
We are a service-oriented business. You are our guests unless we decide otherwise.
Therefore, we DO NOT have any landlord/tenant relationship with any daily/weekly/monthly guests.
We reserve the right to refuse service or to request the immediate departure of anyone for any reason at any time, or to anyone that will not comply with the “Rules or Regulations and Policies” as stated here.
The owners/management assumes no liability or responsibility for any accidents, injustices or losses from any cause.
We are committed to delivering the best quality peaceful and quiet RV Campground experience for you and your family, and all our guests, in a Wildlife Management Resort setting.
If you have any issue/concern, no matter how small, please contact us confidentially and privately via email, text, and or phone and we will work hard to resolve your issue to your satisfaction.
Our goal is to provide an exceptional experience for our guests, that will earn RV Texoma a 5 star review on Google, and favorable and excellent review on Facebook, Tripadvisor, and other travel sites!
We care deeply that you enjoy your stay with us - this is our passion!
Thank you very much for staying with us at RV Texoma, we hope to see you again in the future, making memories that will last a lifetime for you and your family and friends!
- The Management
